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Symptoms
Microsoft Teams with a Microsoft 365 subscription is the latest version of Lync. Previous versions include Skype for Business 2016, Lync 2013, Lync 2010, and Lync 2007. Microsoft Teams is compatible with Windows 10, Windows 8.1, and Windows 7.
Skype for Business, formerly Lync 2013 for iOS, extends the power of Lync and Skype to your favorite mobile device: voice & video over wireless, rich presence, instant messaging, conferencing,.
This issue occurs when an organizer uses a Polycom HDX8000 device to share video in the meeting. Then, the Microsoft Lync Web App plug-in crashes within two minutes. Note When this issue occurs, users' audio and video fail, but the instant message feature still works.
Resolution
To resolve this issue, get the November 2014 Cumulative Update 5.0.8308.834 for Lync Server 2013, web components server. Note After you install this cumulative update, the user will not be prompted to install a new plug-in if a plug-in is already installed. To install a correct plug-in, the user must delete the existing plug-in.
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Third-party information disclaimer
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